HomeLegal

1. Who we are

Daily Forge is made and run by an independent developer, called “we” in these terms. Send any question, complaint or account request to contact@playdailyforge.com.

These terms cover the Daily Forge app on iOS and Android, the game servers and playdailyforge.com (together, the “Service”). By creating an account or playing, you agree to these terms and to our Privacy Policy.

2. Who can play

You must be at least 18, or the age of majority where you live if that is higher.

Daily Forge is offered worldwide except Vietnam. The game includes Vietnamese for Vietnamese speakers living abroad, but we do not provide the Service in Vietnam.

You may not use the Service where the law where you live does not allow it, or if we have previously banned one of your accounts permanently.

3. Your account

You can start right away as a guest, or sign up with email. In Settings you can also link Apple or Google.

  • A guest account lives on the device you play on. If you delete the game or change phones before linking email, Apple or Google, you may lose the account and we cannot restore it.
  • You are responsible for keeping your password and sign-in methods safe.
  • One account is for one person. Do not sell, rent or share accounts.

4. Names you choose

Player names, hero names and guild names you choose are shown publicly to other players, exactly as you typed them.

  • Do not use names that are offensive, discriminatory, sexual, impersonate someone else or infringe anyone's rights.
  • The game filters names. We may change or hide a name that breaks these rules without notice.

5. Your licence and rules of play

We give you a personal, non-exclusive, non-transferable and revocable licence to play Daily Forge for entertainment. The game, its art, sound, characters and code remain ours or our licensors' (see Credits in the game).

You must not:

  • Cheat, or use bots, macros, tools or modified clients.
  • Interfere with our servers, send forged data, or exploit bugs instead of reporting them.
  • Buy or sell accounts, Gems or items outside the game.
  • Harass, scam or harm other players.

6. Gems, VIP and items

Gems are the game's virtual currency. You get Gems by playing, from rewards, mail and gift codes, or by buying them with real money through the App Store or Google Play.

Gems, VIP, cards, chests, hero shards, heroes and other items are a limited right to use content in the game, not your property. They have no cash value, cannot be exchanged back for money, cannot be moved to another account and may not be traded outside the game.

Gems buy: the VIP 9th card in the daily hand, rerolls of the hand, hints in the Forge, card chests, heroes and outfits. Because Gems give you more choices in the Forge, they can affect how strong the hero you forge that day is. Heroes bought with Gems only change appearance and add no stats.

Some chests have random contents. The odds are shown in the game.

We may change in-game prices, rewards, purchase limits and game balance. If a paid item is permanently removed before you could use it, we will give you fair in-game compensation.

7. Purchases and refunds

Gem packs and VIP passes are sold through the App Store or Google Play at the price shown in the store. Apple or Google process the payment; we never receive your card number or payment details.

  • Every purchase is a single payment. Nothing renews automatically.
  • Each VIP pass adds the number of days shown on it. If you buy while VIP is active, the remaining time is added or converted as described in the game before you buy.
  • Gems and VIP are delivered as soon as the store confirms the transaction. If they do not arrive, reopen the game; if they are still missing, send the transaction ID to contact@playdailyforge.com.

Refund requests are handled by Apple or Google under their own policies. If a purchase is refunded or reversed, we may remove the matching Gems, VIP or items.

Digital content is delivered immediately after purchase. To the extent the law allows, you agree that you lose any right to withdraw from the purchase once the content has been delivered. This does not affect your rights if the content is faulty or not as described.

8. Computer players and battle results

So that every battle has an opponent and leaderboards are never empty, Daily Forge includes computer-controlled players. They can appear in matchmaking, guilds, the Guild League, Victor's Stand and leaderboards.

Battle results are calculated by our servers. If your device and the server disagree, the server's result is final. Rewards gained by cheating or through bugs may be removed.

9. Updates and changes to the Service

Daily Forge is still in development. We may add, change or remove modes, cards, skills, heroes, stats and rewards; take servers down for maintenance; or require you to update the app to keep playing.

If we shut the game down for good, we will give at least 30 days' notice in the game or on this site, and stop selling Gems and VIP from the moment we announce it.

10. Suspension and termination

If you break these terms, depending on how serious it is, we may warn you, remove rewards, rename you, or suspend or permanently ban the account. If you think we got it wrong, you can appeal at contact@playdailyforge.com.

You can stop playing at any time, and delete your account in the game or at playdailyforge.com/en/delete-account. When you delete it, remaining Gems, VIP and items are lost and not refunded.

11. Limits of liability

The Service is provided “as is”. We work to keep the game stable but cannot promise it will always be available, free of bugs, or that data will never be lost.

To the extent the law allows, we are not liable for indirect losses, lost profits or lost data arising from use of the Service. Our total liability to you is limited to the amount you paid for Daily Forge in the 12 months before the event.

Nothing here limits rights you have under the consumer protection laws where you live.

12. Changes and disputes

When we change these terms, we update the date at the top of this page. For important changes we will tell you in the game before they apply. Playing after the effective date means you accept the new version.

If there is a dispute, contact contact@playdailyforge.com first; we will try to resolve it within 30 days. If we cannot, you may use the authorities and courts available under the law where you live.

These terms exist in English and Vietnamese. If the two versions differ, the English version applies.